Privacy Policy

Information we may collect

Depending on the App and the features you use, we may collect:

• Information you provide - such as name, email address, account details, feedback, or support messages when you contact us.
• Device and usage information - such as device type, operating system, app version, language, crash logs, performance data, and how you interact with the App.
• Identifiers - such as advertising or analytics identifiers where permitted by your device settings and applicable law.
• Location information - only if an App requests it and you grant permission, and only as needed for the feature you are using.

We do not require more personal data than is reasonably needed to provide and improve our Apps.

How we use information

We may use collected information to:

• Provide, operate, and maintain the Apps
• Improve performance, reliability, and user experience
• Diagnose crashes and fix bugs
• Respond to support requests and communicate with you
• Understand usage trends through aggregated analytics
• Comply with legal obligations and enforce our terms

Third-party services

Our Apps may use trusted third-party services that process data on our behalf or as part of platform requirements. These may include:

• Google Play services - for distribution, updates, and related Android platform features
• Apple App Store / Apple services - for distribution and related iOS platform features
• Analytics services - to understand how Apps are used and to improve quality
• Crash reporting tools - to identify and resolve technical issues

These providers may collect information as described in their own privacy policies. We encourage you to review those policies. We do not sell your personal information.

Data retention

We retain information only for as long as needed to provide the Apps, fulfill the purposes described in this policy, resolve disputes, and meet legal or operational requirements. When information is no longer needed, we delete or anonymize it where reasonably possible.

Data security

We take reasonable technical and organizational measures to protect information against unauthorized access, loss, misuse, or alteration. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Children's privacy

Our Apps are not directed to children under 13 (or the minimum age required in your jurisdiction). We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us at info@jambodevs.com and we will take appropriate steps to delete it.

Your rights

Depending on where you live, you may have rights to access, correct, update, or delete personal information we hold about you, or to object to or restrict certain processing. You may also be able to control identifiers and permissions through your device settings.

To exercise these rights, contact us at info@jambodevs.com. We will respond in accordance with applicable law.

International users

Jambo Devs is based in Kenya. If you use our Apps from another country, your information may be processed in Kenya or other locations where we or our service providers operate. We take steps appropriate to the context to protect your information.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date above and, where appropriate, provide additional notice in the Apps or on our website. Continued use of the Apps after changes take effect means you accept the updated policy.

Contact us

If you have questions about this Privacy Policy or our data practices, contact: